現代管理培訓大師餘世維博士認為,收購一家虧損企業後,如果你不是為了收購而收購,要使企業盈利的話,首先要做的事情就是換人.yinweiyigeyouqiantudeqiyezhisuoyijingyingshibai,shouxianjiushirendewenti,ruguobuhuanyipijingmingnengganderenquzuoshi,rengjiuyongbaijunzhijiangqulingdaoyizhishibaideduiwu,shouhuoyezhinengshishibaihekuisun。namenisuoweideshougouxingdong,chulemailaiyigezixunfanlaodebaofulingzijitongkuwai,shenmeyedebudao,nayouhebidangchune?
明基收購西門子手機的文化衝突,也就是當初埋伏下的隱患的爆發。
難道企業文化的整合除了換人,就別無它途了嗎?不同企業的文化優勢能否通過整合發揮1+1>1的合力優勢呢?
培(pei)養(yang)企(qi)業(ye)文(wen)化(hua)優(you)勢(shi)為(wei)強(qiang)勢(shi)一(yi)個(ge)企(qi)業(ye)的(de)內(nei)部(bu)文(wen)化(hua)之(zhi)所(suo)以(yi)優(you)秀(xiu),並(bing)不(bu)是(shi)因(yin)為(wei)它(ta)本(ben)身(shen)的(de)完(wan)美(mei)無(wu)暇(xia),是(shi)道(dao)德(de)上(shang)的(de)完(wan)人(ren),而(er)是(shi)因(yin)為(wei)它(ta)內(nei)部(bu)能(neng)促(cu)進(jin)企(qi)業(ye)健(jian)康(kang)發(fa)展(zhan)的(de)優(you)勢(shi)文(wen)化(hua)處(chu)於(yu)強(qiang)勢(shi)地(di)位(wei),主(zhu)導(dao)著(zhe)企(qi)業(ye)文(wen)化(hua)的(de)核(he)心(xin)價(jia)值(zhi)觀(guan)。人(ren)無(wu)完(wan)人(ren),是(shi)人(ren)就(jiu)會(hui)犯(fan)錯(cuo)誤(wu),企(qi)業(ye)組(zu)織(zhi)如(ru)同(tong)人(ren)一(yi)樣(yang),企(qi)業(ye)文(wen)化(hua)更(geng)是(shi)如(ru)此(ci),有(you)著(zhe)優(you)良(liang)積(ji)極(ji)的(de)一(yi)麵(mian),也(ye)必(bi)然(ran)存(cun)在(zai)劣(lie)質(zhi)消(xiao)極(ji)的(de)地(di)方(fang)。我(wo)們(men)看(kan)一(yi)個(ge)人(ren)時(shi)常(chang)說(shuo)小(xiao)過(guo)不(bu)掩(yan)大(da)節(jie),意(yi)思(si)是(shi)一(yi)個(ge)品(pin)德(de)純(chun)良(liang)、誠(cheng)實(shi)正(zheng)直(zhi)的(de)人(ren),雖(sui)然(ran)有(you)著(zhe)一(yi)般(ban)人(ren)的(de)缺(que)點(dian)和(he)不(bu)足(zu),但(dan)是(shi)他(ta)仍(reng)舊(jiu)不(bu)失(shi)為(wei)一(yi)個(ge)品(pin)格(ge)正(zheng)直(zhi)的(de)人(ren),因(yin)為(wei)他(ta)品(pin)格(ge)高(gao)尚(shang)的(de)一(yi)麵(mian)遠(yuan)遠(yuan)勝(sheng)過(guo)他(ta)品(pin)格(ge)中(zhong)的(de)缺(que)陷(xian),處(chu)於(yu)一(yi)種(zhong)強(qiang)勢(shi)狀(zhuang)態(tai)。同(tong)樣(yang)的(de)道(dao)理(li),企(qi)業(ye)要(yao)培(pei)養(yang)一(yi)種(zhong)良(liang)好(hao)的(de)內(nei)部(bu)文(wen)化(hua),其(qi)關(guan)鍵(jian)是(shi)在(zai)於(yu)不(bu)斷(duan)地(di)強(qiang)化(hua)企(qi)業(ye)文(wen)化(hua)中(zhong)核(he)心(xin)價(jia)值(zhi)觀(guan)的(de)優(you)勢(shi)方(fang)麵(mian),將(jiang)其(qi)培(pei)養(yang)為(wei)企(qi)業(ye)組(zu)織(zhi)精(jing)神(shen)靈(ling)魂(hun)一(yi)樣(yang)的(de)強(qiang)勢(shi)文(wen)化(hua),而(er)不(bu)是(shi)著(zhe)眼(yan)於(yu)追(zhui)求(qiu)麵(mian)麵(mian)俱(ju)到(dao)的(de)文(wen)化(hua)完(wan)人(ren),將(jiang)時(shi)間(jian)和(he)精(jing)力(li)耗(hao)費(fei)在(zai)消(xiao)除(chu)或(huo)彌(mi)補(bu)企(qi)業(ye)文(wen)化(hua)的(de)劣(lie)勢(shi)方(fang)麵(mian)。
mingjishougouximenzishoujigongsihou,zaizhegebeidongfanghouqizhixiujianbingjinlaidexifangzigongsineijiucunzailiangzhongbutongqiyewenhuaxuyaoronghe,mingjirutongnianqingrenbandekuaisu、靈活、創新、拚搏的精神,與德國員工們老人般的遲鈍緩慢、循規蹈矩、安an於yu現xian狀zhuang的de習xi慣guan作zuo風feng形xing成cheng鮮xian明ming的de對dui比bi和he衝chong突tu。很hen顯xian然ran,作zuo為wei領ling導dao者zhe的de明ming基ji必bi然ran要yao將jiang不bu適shi應ying集ji團tuan文wen化hua的de德de國guo員yuan工gong們men融rong入ru到dao其qi優you勢shi文wen化hua中zhong,至zhi少shao明ming基ji應ying當dang培pei養yang其qi優you勢shi文wen化hua在zai新xin的de子zi公gong司si中zhong處chu於yu強qiang勢shi主zhu導dao地di位wei。可ke是shi令ling明ming基ji的de領ling導dao層ceng痛tong苦ku和he無wu奈nai的de是shi,由you於yu收shou購gou協xie議yi的de約yue束shu和he西xi門men子zi所suo處chu地di德de國guo的de法fa律lv規gui定ding,他ta們men既ji不bu能neng按an明ming基ji的de管guan理li理li念nian將jiang結jie構gou複fu雜za、運行遲鈍緩慢的德國子公司的管理組織進行重組,使其變得精簡高效,更不能將明顯冗員過剩、超(chao)過(guo)實(shi)際(ji)運(yun)行(xing)所(suo)需(xu)幾(ji)倍(bei)的(de)人(ren)員(yuan)裁(cai)減(jian)出(chu)去(qu),溝(gou)通(tong)上(shang)又(you)存(cun)在(zai)語(yu)言(yan)和(he)文(wen)化(hua)習(xi)慣(guan)的(de)差(cha)距(ju)。於(yu)是(shi)結(jie)果(guo)造(zao)成(cheng),本(ben)來(lai)應(ying)是(shi)子(zi)公(gong)司(si)的(de)德(de)國(guo)員(yuan)工(gong)融(rong)入(ru)明(ming)基(ji),而(er)實(shi)際(ji)上(shang)卻(que)是(shi)明(ming)基(ji)不(bu)得(de)不(bu)想(xiang)方(fang)設(she)法(fa)融(rong)入(ru)進(jin)德(de)國(guo),否(fou)則(ze),整(zheng)個(ge)西(xi)門(men)子(zi)公(gong)司(si)將(jiang)無(wu)法(fa)運(yun)作(zuo)。這(zhe)就(jiu)背(bei)上(shang)了(le)餘(yu)世(shi)維(wei)所(suo)說(shuo)的(de)痛(tong)苦(ku)包(bao)袱(fu).於是,在明基德國子公司中就出現了明基公司董事長李琨耀向記者所說的這樣的無奈情況:明基要求快速推出的新機種,德國的研發團隊要延遲一個季度才完成,而手機市場上,延遲一個季度,相當於價格打了15%-20%的折扣。產品的價格走不到高端,德國子公司的附加價值就創造不出來.一年中,西門子的員工有6個禮拜休假,在1-9月,公司很緊張的時候,他們也照休不誤,我們除了絕對尊重,是沒有辦法改變的;更具體的例子是,譬如說做一個分析報告,在明基用10張紙就能說清楚,但德國員工做起來,會用50zhangzhi,xiangxichengduchaohumingjirendexiangxiang。danshi,tamengenbenbuzhidaozenmequbabaogaoxieduan。zaijingliguozhecicanzhongshougoubingbaizhihou,zaimingjiguojihuadedaolushangliuxialeshenkejiaoxun,likunyaorenwei,yaochenggongzouchuguomen,zuiguanjiandeshiyaoyouxiangyingdeguojihuarencaichubei,errencaishiyigezuidadetiaozhan,guojihuarencaipeiyangxuyaoshijian,womendasuanzaizhongguoshichangshangyouleyidingguimo,zaiguojihua。zhongguoyehuichengweimingjiguojihuarencaidequanqiurencaiku,womenyejianganpaiguoneidetuanduiquguowaililian。haishinajuhua,youduoshaoren,youduoshaoqian,banduoshaoshi。shishishang,womencongshencengcifajuemingjibingbaideguodegenyuan,qiguanjianxingdeyuanyinjiushimingjiwufazaideguozigongsijianlipeiyangqimingjideyoushiwenhua,bunengyongmingjideguanlilinianqugaizaodeguozigongsi,yinci,chulemailaiyigezixunfanlaodebaofulingzijitongkuwai,shenmeyedebudao.美(mei)國(guo)前(qian)通(tong)用(yong)電(dian)氣(qi)的(de)總(zong)裁(cai)。韋(wei)爾(er)奇(qi)認(ren)為(wei),不(bu)能(neng)認(ren)同(tong)公(gong)司(si)企(qi)業(ye)文(wen)化(hua)的(de)人(ren),堅(jian)決(jue)不(bu)能(neng)用(yong),必(bi)須(xu)裁(cai)減(jian)出(chu)去(qu)。事(shi)實(shi)上(shang),這(zhe)就(jiu)是(shi)企(qi)業(ye)優(you)勢(shi)文(wen)化(hua)的(de)一(yi)種(zhong)強(qiang)勢(shi)體(ti)現(xian),對(dui)於(yu)不(bu)認(ren)同(tong)企(qi)業(ye)文(wen)化(hua)的(de)人(ren)員(yuan)要(yao)采(cai)取(qu)黨(dang)同(tong)伐(fa)異(yi)的(de)強(qiang)硬(ying)手(shou)段(duan),也(ye)正(zheng)是(shi)采(cai)取(qu)這(zhe)種(zhong)不(bu)能(neng)容(rong)下(xia)異(yi)己(ji)的(de)手(shou)段(duan),維(wei)護(hu)和(he)保(bao)證(zheng)了(le)支(zhi)持(chi)通(tong)用(yong)電(dian)氣(qi)不(bu)斷(duan)發(fa)展(zhan)壯(zhuang)大(da)的(de)企(qi)業(ye)文(wen)化(hua)的(de)純(chun)潔(jie)和(he)傳(chuan)承(cheng)。所(suo)以(yi),企(qi)業(ye)文(wen)化(hua)的(de)優(you)勢(shi)整(zheng)合(he)首(shou)先(xian)一(yi)步(bu)就(jiu)是(shi)要(yao)將(jiang)優(you)勢(shi)培(pei)養(yang)成(cheng)強(qiang)勢(shi)。
企業文化優勢整合在於互補與明基收購德國西門子手機公司的痛苦情況幾乎相同,2003年中國東風與日本日產兩大汽車集團公司合資的東風日產乘用公司也經曆了一個難以融合的痛苦過程。由於按照50:50detouzibilizuchengdedongfengrichangongsiguanlicengzaiqiyewenhuahegongzuoliniandechayiyuchongtu,daozhilegongsidegezhongweijihejiyuan,bujingongsineibuyunxingxiaolvxiajiang,gengweiyanzhongdeshiwaibushichangfenejijuxiahua,hezihoujinjinyinian,dao2004年,東風日產銷量下滑10%,diechulezhongguochengyongcheqiangshiqiangdeweizhi。ranerxingyundeshi,youyudongfengrichanshizaizhongguobentuzuozhan,buxiangmingjizaiyiguotaxiangshoudaodangdifalvhexiguandeyueshu,dongfengrichandeguanlicengmianduikunjingjishifansizongjie,tongdingsitong。zhongrishuangfangguanlicengrenshidaowenhuashangdechongtuhou,xinpingqihedizuoxialaitanchenggoutong,qixinhelijiejueguanlizhongdewenti,tongguoqiyewenhualiniandeyoushizhenghehubu,xingchengleqiyewenhuadeganglingxingwenjian《東風日產共同行動綱領》,扭轉了企業發展的頹勢,將東風日產帶上了發展正途,進行優勢整合後,到2005年,東風日產銷售量暴漲160%.東風日產發展初期的內部企業文化衝突,其根源是由東風和日產各占一半的對等股權造成的,50:50的股權比例意味著雙方同等的決策權、guanliquanhehuayuquan,shideshuangfangshijunlidi,hubuxiangrang。jinguanshuangfangjiudongfengrichandejingyingmubiaodachengleyizhi,danyouyudongfengfengshenqicheherichanqichezaichengyongchelingyudouyouzijidechenggongjingyan,shuangfangdoulituyanxizijiyiwangdechenggongmoshi.然(ran)而(er)任(ren)何(he)成(cheng)功(gong)的(de)經(jing)驗(yan)都(dou)是(shi)有(you)一(yi)定(ding)局(ju)限(xian)的(de),在(zai)這(zhe)個(ge)領(ling)域(yu)的(de)成(cheng)功(gong)方(fang)法(fa),到(dao)了(le)另(ling)外(wai)一(yi)個(ge)地(di)方(fang)就(jiu)可(ke)能(neng)成(cheng)為(wei)殺(sha)死(si)自(zi)己(ji)的(de)匕(bi)首(shou)。東(dong)風(feng)日(ri)產(chan)內(nei)部(bu)管(guan)理(li)的(de)衝(chong)突(tu)恰(qia)好(hao)就(jiu)是(shi)這(zhe)種(zhong)情(qing)形(xing)。
在(zai)管(guan)理(li)人(ren)事(shi)安(an)排(pai)上(shang),擅(shan)長(chang)營(ying)銷(xiao)和(he)市(shi)場(chang)開(kai)拓(tuo)的(de)中(zhong)方(fang)人(ren)員(yuan)被(bei)放(fang)在(zai)了(le)自(zi)己(ji)不(bu)具(ju)備(bei)優(you)勢(shi)的(de)生(sheng)產(chan)和(he)研(yan)發(fa)領(ling)域(yu),而(er)毫(hao)不(bu)熟(shu)悉(xi)中(zhong)國(guo)汽(qi)車(che)市(shi)場(chang)行(xing)情(qing)和(he)行(xing)銷(xiao)運(yun)作(zuo)方(fang)式(shi)的(de)日(ri)方(fang)人(ren)員(yuan)卻(que)被(bei)分(fen)派(pai)主(zhu)管(guan)營(ying)銷(xiao)工(gong)作(zuo)。東(dong)風(feng)日(ri)產(chan)雙(shuang)方(fang)把(ba)自(zi)己(ji)的(de)優(you)勢(shi)打(da)入(ru)了(le)冷(leng)宮(gong),蹩(bei)腳(jiao)地(di)走(zou)起(qi)了(le)自(zi)己(ji)不(bu)熟(shu)悉(xi)的(de)套(tao)路(lu)。中(zhong)國(guo)汽(qi)車(che)市(shi)場(chang)不(bu)成(cheng)熟(shu),在(zai)營(ying)銷(xiao)上(shang)需(xu)要(yao)的(de)是(shi)靈(ling)活(huo)機(ji)動(dong)、kuaisuchujidezhanshu,erzaichengshushichanghuanjingzhongpeiyangqilaiderifangguanlirenyuanzezhuiqiudeshianyanmidejihuaxingshi,qiangtiaoanbujiubandezhixingli,ranerzaizhongguoqicheshichangshangyongyuanshijihuaburubianhuakuai,yinianqianzhidingdejihuakendinghuiyanzhongzhihoushichangfazhan,xiaoshouliangzirannanyibawole。zaiqicheshengchanyanfafangmian,zheshiyizhongjishuhuo,yikaodeshikexuedeguihua,jingxidekongzhi,yangedechengxuzuoye,zheyangcainengbaozhengshengchanchengbendeyouxiaokongzhihechanpinpinzhidewendinggaozhi,erzheyoushizaibianhuaduoduandeshichangshangmopagundajiulede、習(xi)慣(guan)劍(jian)走(zou)偏(pian)鋒(feng)的(de)中(zhong)方(fang)人(ren)員(yuan)所(suo)難(nan)以(yi)勝(sheng)任(ren)的(de)。結(jie)果(guo),雙(shuang)方(fang)各(ge)自(zi)揮(hui)舞(wu)的(de)都(dou)不(bu)是(shi)自(zi)己(ji)熟(shu)悉(xi)的(de)那(na)把(ba)刀(dao),越(yue)使(shi)越(yue)別(bie)扭(niu),時(shi)間(jian)積(ji)累(lei)一(yi)久(jiu),矛(mao)盾(dun)自(zi)然(ran)如(ru)火(huo)山(shan)一(yi)樣(yang)噴(pen)發(fa)。
qishi,zhezhongguanligongzuofenpeibudangsuozaochengdemaodun,gengshencengcishitixianzaishuangfangwenhualinianshangdechongtu。shuangfangduibicidewenhuayuchenggongjingyanquefarentongyuzunzhong,daozhizaishijicaozuoguochengzhong,rifangzhuiqiujihuadeyanmixinghezhixinglidewenhua,yufengshenkuaisu、靈活、創新的文化難以融合,日方在研發、生產上的優勢與風神在營銷上的優勢不能互補.在認識到問題所在之後,東風日產管理層痛下決心,於2004年(nian)年(nian)低(di)停(ting)產(chan)一(yi)個(ge)半(ban)月(yue),集(ji)中(zhong)整(zheng)頓(dun)清(qing)理(li)內(nei)部(bu)矛(mao)盾(dun)。通(tong)過(guo)充(chong)分(fen)交(jiao)流(liu)溝(gou)通(tong)和(he)對(dui)問(wen)題(ti)的(de)深(shen)入(ru)解(jie)剖(pou),達(da)到(dao)雙(shuang)方(fang)相(xiang)互(hu)的(de)尊(zun)重(zhong)和(he)認(ren)同(tong)之(zhi)後(hou),東(dong)風(feng)日(ri)產(chan)內(nei)部(bu)進(jin)行(xing)管(guan)理(li)大(da)調(tiao)整(zheng):將追求目標明確、計劃嚴密、執zhi行xing一yi絲si不bu苟gou的de精jing神shen的de日ri方fang人ren員yuan調tiao整zheng到dao主zhu管guan生sheng產chan與yu研yan發fa,而er強qiang調tiao靈ling活huo性xing和he敏min銳rui的de市shi場chang洞dong察cha力li,用yong非fei常chang規gui的de方fang式shi進jin行xing資zi源yuan配pei置zhi和he市shi場chang營ying銷xiao的de中zhong方fang管guan理li人ren員yuan回hui到dao自zi己ji的de老lao本ben行xing——yingxiaoguanligongzuolingyu。gengjuchangyuanzhanlveyiyidejueceshi,chutaileyibuyigoujianyuangongdegongtongjiazhiguan,tongyiduigongsichangyuanfazhanderenshi,xingchenggongsidehexinjingzhengli。bafengshenyouxiudebufenyurichanyouxiudebufenyoujijieheqilai,zhongshiyirenweibendeguanlilinian,chongfentiaodongyuangongdezhudongxinghejijixing,peiyangyuangongjijixiangshang,jianxiansiqi,zhuiqiuzhuoyue,zhuiqiuchenggongdeshangjinxintaihezuofengdedongfengrichanjibenfa,ji《東風日產共同行動綱領》。zhebuqiyejibenfasuiranshiyiguifanhemingqueqiyewenhualinianweizhudeyuanzezhidaoxingganglingwenjian,dansuoshejidejingyingguanlidegegelingyuquejiweixizhijuti,shijianzhidaoxingjiqiang,shixingchengdongfengrichanneibuqiyewenhuayoushihelideguanjian。
在企業基本法的指引下,東風日產內部企業文化的優勢互補效應顯現,最終形成了推動企業發展前進的合力。2005年,東風日產銷售量突破了15.75萬輛,增長率達160%,成為2005年中國汽車業界最大的黑馬.東dong風feng日ri產chan的de內nei部bu企qi業ye文wen化hua優you勢shi整zheng合he結jie果guo說shuo明ming,企qi業ye內nei部bu的de不bu同tong優you勢shi文wen化hua之zhi間jian所suo存cun在zai的de衝chong突tu和he矛mao盾dun,事shi實shi上shang是shi所suo安an其qi位wei不bu當dang的de協xie調tiao問wen題ti,隻zhi要yao通tong過guo相xiang互hu的de尊zun重zhong和he對dui差cha異yi的de理li解jie,把ba不bu同tong的de優you勢shi文wen化hua著zhe力li於yu適shi當dang的de領ling域yu進jin行xing培pei養yang和he塑su造zao,最zui終zhong將jiang形xing成cheng1+1>1的優勢互補效應,從而更好的推動企業發展。
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