目前中國中小企業總數已占全國企業總數的99%以上,足見未來幾年裏企業的市場競爭程度將會如何激烈!網(wang)絡(luo)營(ying)銷(xiao)也(ye)成(cheng)為(wei)不(bu)少(shao)中(zhong)小(xiao)企(qi)業(ye)開(kai)拓(tuo)市(shi)場(chang)的(de)捷(jie)徑(jing),但(dan)是(shi),不(bu)少(shao)企(qi)業(ye)正(zheng)是(shi)因(yin)為(wei)進(jin)入(ru)了(le)網(wang)絡(luo)營(ying)銷(xiao)的(de)誤(wu)區(qu),在(zai)實(shi)施(shi)的(de)過(guo)程(cheng)中(zhong)造(zao)成(cheng)所(suo)希(xi)望(wang)達(da)到(dao)的(de)效(xiao)果(guo)總(zong)是(shi)未(wei)能(neng)如(ru)願(yuan),讓(rang)滿(man)懷(huai)希(xi)望(wang)的(de)企(qi)業(ye)受(shou)到(dao)打(da)擊(ji),甚(shen)否(fou)認(ren)掉(diao)網(wang)絡(luo)營(ying)銷(xiao)的(de)重(zhong)要(yao)性(xing)。也(ye)或(huo)多(duo)或(huo)少(shao)的(de)影(ying)響(xiang)了(le)網(wang)絡(luo)營(ying)銷(xiao)這(zhe)最(zui)有(you)發(fa)展(zhan)前(qian)景(jing)的(de)營(ying)銷(xiao)手(shou)段(duan)的(de)發(fa)展(zhan),本(ben)文(wen)將(jiang)結(jie)合(he)筆(bi)者(zhe)的(de)實(shi)戰(zhan)經(jing)驗(yan)與(yu)企(qi)業(ye)網(wang)站(zhan)的(de)特(te)點(dian),與(yu)大(da)家(jia)交(jiao)流(liu)一(yi)些(xie)網(wang)絡(luo)營(ying)銷(xiao)工(gong)具(ju),以(yi)及(ji)這(zhe)些(xie)營(ying)銷(xiao)工(gong)具(ju)的(de)特(te)點和作用。
wangluoyingxiaodegainianyuelaiyuere,henduodezhongxiaoqiyedouyishidaolewangluoyingxiaodezhongyaoxing,fenfenshezuwangluotuiguang,xiwangyikaowangluoyingxiaolaihuoqugengdadeshichangfene,tishengqiyejingzhengli。suoyoudewangluoyingxiaocelve、方fang案an,都dou是shi建jian立li在zai企qi業ye網wang站zhan的de基ji礎chu上shang執zhi行xing的de,建jian設she企qi業ye網wang站zhan也ye是shi網wang絡luo營ying銷xiao的de最zui基ji本ben的de步bu驟zhou。據ju某mou權quan威wei機ji構gou的de調tiao查zha數shu據ju顯xian示shi,目mu前qian中zhong國guo的de企qi業ye域yu名ming有you70萬個左右。但這個數字如果跟全國3000多duo萬wan中zhong小xiao企qi業ye的de數shu量liang來lai比bi,顯xian得de還hai是shi很hen少shao。更geng甚shen者zhe,相xiang當dang一yi部bu分fen域yu名ming都dou是shi棄qi用yong的de,即ji使shi是shi正zheng常chang使shi用yong的de域yu名ming裏li,仍reng有you很hen大da一yi部bu分fen企qi業ye網wang站zhan是shi病bing態tai網wang站zhan、死si戰zhan,並bing沒mei有you發fa揮hui出chu其qi營ying銷xiao價jia值zhi。中zhong小xiao企qi業ye網wang絡luo營ying銷xiao效xiao果guo低di下xia,原yuan因yin何he在zai?如ru何he快kuai速su提ti高gao企qi業ye網wang絡luo營ying銷xiao效xiao果guo與yu轉zhuan化hua率lv?中zhong小xiao企qi業ye必bi知zhi的de三san大da網wang絡luo營ying銷xiao工gong具ju給gei您nin解jie答da疑yi問wen!
一:博客或論壇----最便捷的網絡營銷方式
圍脖(微博)是當前互聯網最熱門的概念之一,其前身就是博客。國內提供免費博客平台的服務商數不勝數,大家可以選擇比如新浪、搜狐、百(bai)度(du)等(deng)。筆(bi)者(zhe)建(jian)議(yi)注(zhu)冊(ce)多(duo)個(ge)博(bo)客(ke)地(di)址(zhi),同(tong)步(bu)更(geng)新(xin),從(cong)而(er)最(zui)大(da)程(cheng)度(du)上(shang)發(fa)揮(hui)博(bo)客(ke)營(ying)銷(xiao)效(xiao)果(guo)。博(bo)客(ke)營(ying)銷(xiao)是(shi)指(zhi)企(qi)業(ye)通(tong)過(guo)博(bo)客(ke)的(de)方(fang)式(shi)與(yu)顧(gu)客(ke)進(jin)行(xing)交(jiao)流(liu),並(bing)推(tui)廣(guang)特(te)定(ding)產(chan)品(pin)或(huo)發(fa)布(bu)消(xiao)息(xi)的(de)網(wang)絡(luo)營(ying)銷(xiao)方(fang)式(shi)。博(bo)客(ke)營(ying)銷(xiao)的(de)方(fang)式(shi)很(hen)多(duo),可(ke)以(yi)在(zai)名(ming)人(ren)博(bo)客(ke)投(tou)放(fang)廣(guang)告(gao),或(huo)借(jie)助(zhu)名(ming)人(ren)推(tui)薦(jian)產(chan)品(pin)的(de)形(xing)式(shi)進(jin)行(xing)傳(chuan)播(bo)。還(hai)可(ke)以(yi)在(zai)企(qi)業(ye)內(nei)部(bu)組(zu)建(jian)博(bo)客(ke)營(ying)銷(xiao)的(de)團(tuan)隊(dui),進(jin)行(xing)有(you)針(zhen)對(dui)性(xing)地(di)病(bing)毒(du)營(ying)銷(xiao),刺(ci)激(ji)顧(gu)客(ke)購(gou)買(mai)欲(yu)。
論lun壇tan營ying銷xiao是shi利li用yong論lun壇tan的de超chao高gao人ren氣qi,可ke以yi有you效xiao為wei企qi業ye提ti供gong營ying銷xiao傳chuan播bo服fu務wu,尤you其qi是shi在zai一yi些xie行xing業ye性xing論lun壇tan,營ying銷xiao效xiao果guo往wang往wang超chao乎hu意yi料liao。而er由you於yu論lun壇tan話hua題ti的de開kai放fang性xing,幾ji乎hu企qi業ye所suo有you的de營ying銷xiao訴su求qiu都dou可ke以yi通tong過guo論lun壇tan傳chuan播bo得de到dao有you效xiao的de實shi現xian;其qi開kai放fang性xing也ye往wang往wang會hui成cheng為wei論lun壇tan營ying銷xiao的de致zhi命ming傷shang,稍shao有you不bu慎shen容rong易yi被bei其qi他ta人ren群qun起qi攻gong之zhi,也ye容rong易yi遭zao到dao競jing爭zheng對dui手shou的de詆di毀hui。論lun壇tan營ying銷xiao是shi網wang絡luo營ying銷xiao中zhong最zui容rong易yi開kai展zhan,也ye是shi轉zhuan化hua率lv最zui低di的de一yi種zhong方fang式shi,在zai論lun壇tan設she定ding話hua題ti和he引yin起qi話hua題ti討tao論lun無wu疑yi是shi最zui直zhi接jie的de辦ban法fa。論lun壇tan營ying銷xiao需xu要yao企qi業ye長chang期qi不bu懈xie的de堅jian持chi,才cai能neng發fa揮hui出chu真zhen正zheng的de價jia值zhi。一yi旦dan在zai某mou個ge行xing業ye論lun壇tan,具ju備bei了le足zu夠gou的de威wei望wang和he信xin任ren度du,便bian可ke以yi輕qing鬆song獲huo取qu源yuan源yuan不bu斷duan的de客ke戶hu和he商shang機ji。論lun壇tan可ke以yi結jie合he文wen字zi圖tu片pian、shipindengduozhongfangshi,erqiexingyeluntanbenshenjujiledaliangdemubiaokehuqunti,keyizaidiyishijianneijiangqiyechanpintuiguangxinxiyigezhongxingshichuandachuqu。hulianwangshangbushaohongdongshijian,yedoushitongguoluntanyingxiaochuanbokailaide,zuyizhengmingluntanyingxiaodeqiangdaweili!
bokeheluntanyingxiaodehexinzaiyuzhizaohuati,xiyinmubiaokehuquntideguanzhu,tongguowenzihuoqitaneirongdeyindao,rangkehucanyuhuatidetaolun,bingqieyindaohuatitaolunxiangzheyouliyuqiyezishendejiaodufazhan。huatixiangyingyemiandeliulanliang,hudongrenshu,huatichixushijiandoushiyingxiaoxiaoguopinggudeyiju。ruguoshizhenduidifangxingfuwudeqiye,dangdimenhurexian、信息港等建立博客和論壇賬號也是不錯的選擇;如果客戶是全國範圍內的企業,可以根據自己的行業選擇一些專業的博客和論壇,其中阿裏巴巴www.alibaba.com和慧聰網www.hc360.com是企業網絡營銷最常用的綜合性服務平台,都提供著免費的博客和論壇供企業使用。
二:企業客服工具----快速提高網絡營銷轉化率
沒(mei)有(you)一(yi)些(xie)合(he)適(shi)的(de)客(ke)服(fu)工(gong)具(ju),即(ji)使(shi)網(wang)絡(luo)營(ying)銷(xiao)投(tou)入(ru)成(cheng)本(ben)再(zai)大(da),營(ying)銷(xiao)轉(zhuan)化(hua)率(lv)也(ye)會(hui)非(fei)常(chang)的(de)低(di)。如(ru)何(he)讓(rang)客(ke)戶(hu)第(di)一(yi)時(shi)間(jian)內(nei)聯(lian)係(xi)到(dao)企(qi)業(ye),如(ru)何(he)更(geng)便(bian)捷(jie)的(de)讓(rang)客(ke)戶(hu)了(le)解(jie)更(geng)多(duo)關(guan)於(yu)企(qi)業(ye)產(chan)品(pin)的(de)信(xin)息(xi),如(ru)何(he)獲(huo)取(qu)更(geng)多(duo)潛(qian)在(zai)客(ke)戶(hu)的(de)信(xin)息(xi),是(shi)企(qi)業(ye)網(wang)絡(luo)營(ying)銷(xiao)應(ying)該(gai)重(zhong)視(shi)的(de)問(wen)題(ti)。筆(bi)者(zhe)曾(zeng)經(jing)發(fa)現(xian)一(yi)些(xie)企(qi)業(ye)網(wang)站(zhan),往(wang)往(wang)隻(zhi)留(liu)下(xia)了(le)一(yi)個(ge)固(gu)定(ding)電(dian)話(hua)號(hao)碼(ma),打(da)過(guo)去(qu)還(hai)經(jing)常(chang)無(wu)人(ren)接(jie)聽(ting);甚(shen)至(zhi)有(you)的(de)企(qi)業(ye)網(wang)站(zhan)留(liu)下(xia)的(de)是(shi)手(shou)機(ji)號(hao)碼(ma),讓(rang)客(ke)戶(hu)很(hen)難(nan)產(chan)生(sheng)信(xin)任(ren)感(gan),從(cong)而(er)錯(cuo)失(shi)商(shang)機(ji)。如(ru)何(he)提(ti)高(gao)網(wang)絡(luo)營(ying)銷(xiao)轉(zhuan)化(hua)率(lv)?讓(rang)客(ke)戶(hu)願(yuan)意(yi)主(zhu)動(dong)聯(lian)係(xi)我(wo)們(men),才(cai)是(shi)關(guan)鍵(jian)!客服工具的重要性不言而喻。
建議企業網站都留下一些即時通訊工具的聯係方式,有潛在需求的客戶看到後,方便他們主動聯係。例如QQ、MSN、阿裏旺旺、慧聰發發等,都是屬於即時通訊工具。現在即時通訊工具幾乎是網民必備,人人皆有,其中QQ的普及率是最廣泛的,也是最常用作網站客服的營銷工具之一。另外,400電話可以提升企業形象、大幅提高廣告效果,也是一種企業必備的營銷工具之一。但是申請辦理400電話,一定要選擇類似"極速400電話網"這樣的官方授權代理商。400電話並不貴,一年隻需要幾百元,不要因為節約二三百元去選擇小型代理商或者辦理網絡版400電話,這樣後期帶來的問題會很多,得不償失。例如搜狐、阿裏巴巴和慧聰網一些新聞也推薦過極速400電話,根本原因在於極速動力提供的是實體固話線路400電話,安全性和穩定性都沒問題。關於400電話的相關問題可以參考www.400-tel.com有詳細的說明。
另外,市場上還有一些在線客服工具,比如53KF和TQ等deng等deng,是shi屬shu於yu主zhu動dong發fa起qi對dui話hua,無wu需xu借jie助zhu任ren何he工gong具ju,即ji可ke展zhan開kai網wang頁ye對dui話hua。這zhe些xie工gong具ju前qian幾ji年nian曾zeng火huo爆bao一yi時shi,但dan是shi也ye存cun在zai著zhe一yi些xie局ju限xian,所suo以yi筆bi者zhe不bu對dui此ci類lei工gong具ju多duo做zuo介jie紹shao了le。如ru果guo企qi業ye網wang站zhan有you需xu求qiu,也ye可ke以yi嚐chang試shi一yi下xia。
三:網站統計係統----了解、分析、跟蹤網絡營銷效果
wangzhanliuliangtongjishizhongxiaoqiyewangluoyingxiaobibukeshaodeyigegongju,tongguoliuliangtongjixitong,keyiqingchudekandaozijiwangzhantuiguangdexiaoguo,yeshipingguwangluoyingxiaoxiaoguodezhongyaopingjuzhiyi。wangzhanliuliangtongji,是通過統計網站訪問者的訪問來源、訪問時間、訪問內容等訪問信息,加以係統分析,進而總結出訪問者訪問來源、愛好趨向、訪(fang)問(wen)習(xi)慣(guan)等(deng)一(yi)些(xie)共(gong)性(xing)數(shu)據(ju),為(wei)網(wang)站(zhan)進(jin)一(yi)步(bu)調(tiao)整(zheng)做(zuo)出(chu)指(zhi)引(yin)的(de)一(yi)門(men)新(xin)型(xing)用(yong)戶(hu)行(xing)為(wei)分(fen)析(xi)技(ji)術(shu)。尤(you)其(qi)是(shi)在(zai)企(qi)業(ye)網(wang)絡(luo)營(ying)銷(xiao)實(shi)施(shi)過(guo)程(cheng),如(ru)果(guo)投(tou)放(fang)了(le)商(shang)業(ye)廣(guang)告(gao),那(na)麼(me)通(tong)過(guo)網(wang)站(zhan)統(tong)計(ji)係(xi)統(tong),可(ke)以(yi)很(hen)好(hao)的(de)分(fen)析(xi)每(mei)個(ge)廣(guang)告(gao)源(yuan)的(de)轉(zhuan)化(hua)效(xiao)果(guo)。
jiandandelaishuo,tongguowangzhantongjixitong,keyigaosunikehucongshenmedifanglaide,ruhezhaodaoniwangzhande,daodishicongsousuoyinqinglaide,haishicongnagewangzhandeguanggaolaide?congqiyebokelilaide,haishicongnageluntanlaide?tamenzainiwangzhankanlenaxieneirong,tingliuleduoshaoshijian,erqiekeyizhijietongjidaokehucongsousuoyinqingsousuonageciyulaidaodewangzhan。lejiezhexiexinxi,duiyuqiyehouqiwangluoyingxiaofangandezhidinghegaijin,youzheguanjianxingdeyingxiang。wangzhantongjishichangfenghuolianmian,7月份百度也推出了統計係統,讓這個市場競爭更加激烈。目前國內用戶使用的主流網站統計係統有GoogleAnalytics(google)、百度統計、 CNZZ、51啦,這四家統計係統都是免費的,並壟斷了約87%左右的市場份額。其中,Google旗下的GoogleAnalytics太過專業化,適合專業人員使用。考慮到中小企業一般沒有專門的網絡營銷部門,所以還是建議前期使用易用性最佳的CNZZ統計,網站地址是www.申請和開通都非常方便。
bizherenwei,zuishiheqiyeshiyongdeshibaidutongji。baidutongjishuyubaiduzizhuyanfa,zhuyaotigonggeibaidutuiguangdekehu,xianzaiyijingduiwaimianfeikaifangshenqing,qiyebufangchangshiyixiaqiguanggaozhuanhualvjiankonggongneng。qitahaiyouyixiebiru51YES,維度統計,量子統計(原雅虎統計)等也各有一些特色,比如維度統計可以分析鼠標軌跡,量子統計適合淘寶店鋪使用等等。
盡管網絡營銷具有其成本低、範圍廣、互動性強等特質,然而眾多中小企業在開展了網絡營銷之後,最大的感受是----沒有效果!到(dao)底(di)是(shi)哪(na)些(xie)因(yin)素(su)導(dao)致(zhi)中(zhong)小(xiao)企(qi)業(ye)的(de)網(wang)絡(luo)營(ying)銷(xiao)效(xiao)果(guo)竟(jing)然(ran)如(ru)此(ci)之(zhi)差(cha)呢(ne)?究(jiu)其(qi)根(gen)本(ben),發(fa)現(xian)不(bu)少(shao)中(zhong)小(xiao)企(qi)業(ye)業(ye)主(zhu)以(yi)為(wei)建(jian)設(she)了(le)網(wang)站(zhan),就(jiu)等(deng)於(yu)開(kai)展(zhan)了(le)網(wang)絡(luo)營(ying)銷(xiao),殊(shu)不(bu)知(zhi)網(wang)站(zhan)隻(zhi)是(shi)根(gen)本(ben)與(yu)基(ji)礎(chu),如(ru)何(he)讓(rang)企(qi)業(ye)網(wang)站(zhan)發(fa)揮(hui)出(chu)其(qi)應(ying)有(you)的(de)價(jia)值(zhi),才(cai)是(shi)企(qi)業(ye)最(zui)應(ying)該(gai)關(guan)注(zhu)的(de)!本(ben)文(wen)從(cong)網(wang)絡(luo)營(ying)銷(xiao)方(fang)式(shi),營(ying)銷(xiao)營(ying)銷(xiao)效(xiao)果(guo)轉(zhuan)化(hua)工(gong)具(ju)以(yi)及(ji)網(wang)絡(luo)營(ying)銷(xiao)監(jian)控(kong)工(gong)具(ju)入(ru)手(shou),闡(chan)述(shu)了(le)企(qi)業(ye)網(wang)絡(luo)營(ying)銷(xiao)的(de)一(yi)些(xie)經(jing)驗(yan),希(xi)望(wang)能(neng)對(dui)企(qi)業(ye)業(ye)主(zhu)提(ti)供(gong)一(yi)些(xie)幫(bang)助(zhu)和(he)指(zhi)導(dao)。
當dang然ran,還hai有you其qi他ta很hen多duo提ti升sheng網wang絡luo營ying銷xiao效xiao果guo的de方fang式shi,比bi如ru百bai度du推tui廣guang等deng等deng,但dan是shi其qi性xing價jia比bi以yi及ji投tou入ru成cheng本ben讓rang眾zhong多duo中zhong小xiao企qi業ye難nan以yi承cheng受shou,所suo以yi筆bi者zhe不bu多duo做zuo贅zhui述shu。中zhong小xiao企qi業ye之zhi所suo以yi遠yuan離li網wang絡luo營ying銷xiao,根gen本ben原yuan因yin是shi在zai於yu他ta們men沒mei有you從cong網wang絡luo營ying銷xiao得de到dao實shi際ji效xiao益yi。空kong談tan網wang絡luo營ying銷xiao優you勢shi和he行xing業ye前qian景jing,無wu法fa讓rang網wang絡luo營ying銷xiao真zhen正zheng的de深shen入ru到dao中zhong小xiao企qi業ye。
手機版|
關注公眾號|

下載手機APP

